Question 1

Where are you based, and do you work outside Glasgow?

Accepted Answer

Telamon is based in Glasgow and works with clients across the United Kingdom. Delivery is remote by default, with on-site work where an engagement needs it.

Question 2

What should we bring to a first conversation?

Accepted Answer

A short view of the business problem, the teams affected and the systems involved is useful. You do not need a fully formed brief.

Question 3

Do you only work on Microsoft?

Accepted Answer

No. We hold active partnerships across Microsoft 365, Zoho and Google Workspace, so an engagement can be delivered on whichever of the three suits your organisation. Our team has also worked in systems well beyond those suites, including MRI and SAP. If your question involves a platform we do not deliver on, ask anyway: we will either help directly or introduce you to a partner who can.

Question 4

How long does a rollout take?

Accepted Answer

Quick-win automations take 4–6 weeks, dependent on your testing. Larger transformations take longer — we give you a clear timeline before you commit.

Question 5

Which technologies do you favour?

Accepted Answer

Microsoft is our core platform — Power Platform, Azure, Dynamics 365, Fabric, and the Microsoft AI and security tooling. We also hold active partnerships for Zoho and Google Workspace, and deliver on both: Zoho CRM and the wider Zoho suite, including migrations to and from it. Which platform we recommend depends on what your teams already use, your budget and where the business is heading — not on which one we would rather sell.

Question 6

Do you offer ongoing support?

Accepted Answer

Yes. We offer SLA-based support contracts where we act as your third-line escalation point for the solutions we've built — so your team handles day-to-day, and we're there for the complex issues.

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